Digital Products – No Physical Shipping
True Digital Store provides digital products and downloadable content. Due to the nature of digital goods, all purchases are considered final and non-refundable once the product has been delivered or accessed.
By making a purchase on our website, you acknowledge and agree that you are purchasing a non-tangible, irrevocable product and therefore no refunds, returns, or exchanges will be provided.
Exceptions (If Applicable)
Refunds may be considered only in the following exceptional cases:
- Duplicate payment made for the same product
- Technical issue where the product is not accessible even after support intervention
- Payment deducted but order not created successfully
If a refund is approved, the amount will be credited back to the original payment method within 5–7 business days.
No Refunds Will Be Issued For
- Change of mind after purchase
- Incorrect product selection
- Failure to read product description properly
- Downloaded or accessed digital products
- Compatibility or usage issues due to customer’s device or software
Payment Gateway
All payments are processed securely via Razorpay. Refunds (if approved) will be processed through the same payment gateway.
Contact Us
If you have any questions, concerns, or complaints regarding this Refund Policy, please contact us at:
Business Name: True Digital Store
Website: https://truedigitalstore.com
